Welcome to Chunpecori Couture. By accessing and using our website Chunpecori Couture – Exquisitely hand made dress exclusively for you, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using the services provided on this Site.
1. General
1.1 Acceptance of Terms
By using our Site, you agree to these Terms and Conditions and any additional terms that apply to specific sections of the Site, including our Privacy Policy, Shipping & Returns Policy, and any other rules or guidelines posted on the Site.
1.2 Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
2. Products and Services
2.1 Custom Dresses
We specialize in creating custom dresses tailored to your specifications. The designs, fabrics, and finishes may vary depending on your choices during the ordering process. We work with you to ensure your custom dress meets your expectations before it is made.
2.2 Product Availability
All products are subject to availability. We do our best to ensure that the products listed on the Site are in stock. If a product is unavailable or there is a delay, we will notify you promptly.
2.3 Design and Fabric Choices
Our custom dress creation process involves selecting design elements and fabrics. The final product may differ slightly from the image shown on the Site due to color variations, fabric textures, or design adjustments.
3. Ordering Process
3.1 How to Order
To order a custom dress, you must complete the design process on our Site, selecting all options such as size, fabric, color, and style preferences. After submitting your design, you will receive a confirmation email with the details of your order.
3.2 Order Accuracy
It is your responsibility to ensure that the information provided during the ordering process is accurate. We will use the information you submit (including measurements) to create your custom dress. We are not responsible for mistakes made due to inaccurate details provided by you.
3.3 Order Confirmation
Once you have placed an order, you will receive an order confirmation email. This email will serve as an acknowledgment of your purchase. Please review the confirmation and immediately notify us if there are any discrepancies.
4. Pricing and Payments
4.1 Pricing
Prices for custom dresses and related services are displayed on our Site. Prices may vary based on design complexity, fabric selection, and other factors. All prices are listed in [currency] and exclude any applicable taxes or shipping fees.
4.2 Payment Methods
We accept payment via [list payment methods, e.g., credit card, PayPal, etc.]. Full payment is required before production begins.
4.3 Payment Security
We take the security of your payment information seriously. We use [insert payment processor or security measures] to protect your payment data.
5. Shipping and Delivery
5.1 Shipping
We ship to [list regions or countries]. Shipping costs are calculated based on your location and the size of your order. Delivery times vary depending on the destination and availability of the custom dress.
5.2 Delivery Timeframes
Delivery times are estimates and can vary depending on the complexity of the design, fabric availability, and shipping location. We will notify you if there are any delays with your order.
5.3 Risk of Loss
Risk of loss for the product passes to you once the item is shipped. We are not responsible for items lost or damaged during shipping.
6. Returns and Exchanges
6.1 Custom Dress Policy
Due to the nature of custom dresses, all sales are final once production begins. We do not accept returns or exchanges unless the dress is damaged or there is a manufacturing defect.
6.2 Defective Products
If your custom dress arrives damaged or does not match your specifications, please contact us immediately when receiving the item. We will work with you to resolve the issue, including offering repairs, a replacement, or a refund as appropriate.
7. Intellectual Property
7.1 Ownership of Content
All content on the Site, including text, images, logos, designs, and trademarks, is owned by Chunpecori Couture and is protected by copyright and intellectual property laws.
7.2 Use of Designs
By submitting your design ideas or specifications, you grant us a non-exclusive, worldwide license to use your design for the purpose of creating your custom dress. We may showcase your dress design on our Site or marketing materials unless you explicitly request otherwise.
8. Privacy
8.1 Personal Data
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Limitation of Liability
9.1 No Warranty
We do not warrant that the Site or any products will meet your expectations or that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
9.2 Limitation of Liability
To the fullest extent permitted by law, Chunpecori Couture is not liable for any damages arising from the use of the Site, the purchase of products, or any issues that may arise related to your custom dress.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law principles.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us.