To order a custom dress, simply visit our website and fill out the design form with your preferences, including size, color, and any special customizations. After that, our team will get in touch with you to finalize the details and provide an estimated timeline.

We offer a wide range of customization options, including fabric selection, color choices, Customize Train, sleeve lengths, dress lengths, and more.

When ordering a custom dress, we’ll ask for your measurements. We provide a detailed guide to help you measure yourself accurately. If you’re unsure, you can also book a virtual consultation with one of our experts to guide you through the process.

Once we’ve started working on your custom dress, changes may be difficult to accommodate. However, if you need adjustments before production begins, we are happy to work with you. Be sure to finalize your design and measurements carefully when placing the order!

The production time for custom dresses typically ranges from 4 to 6 months, depending on the complexity of the design and the dress chosen. We recommend placing your order early, but if you’re in a rush, we also offer expedited services for an additional fee. We will provide an estimated delivery date when you place your order. 

We recommend ordering your custom wedding dress at least 4–6 months before your wedding day. This allows us ample time to design, create, and fit your dress. However, we do offer rush options if you have a shorter timeline—the fastest will be 1 and half month, just contact us to discuss your needs.

Due to the personalized nature of our dresses, we do not accept returns or exchanges. However, we will work closely with you during the design process to ensure your dress meets your expectations. If there’s an issue with the craftsmanship, please contact us, and we will address it.

Yes! We do offer rush orders for an additional fee. If you need your custom dress by a specific date, please reach out to us before ordering, and we’ll do our best to accommodate your timeline.

To keep your custom dress looking beautiful, we recommend following the care instructions provided with your order. Most of our dresses require dry cleaning, but specific care may vary depending on the fabric and embellishments chosen.

Yes, we ship custom dresses worldwide! Shipping costs and delivery times will vary based on your location. 

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